Frequently asked questions regarding compensation for passengers
whose flight has been delayed or canceled
Is there a law protecting me in the event of a flight delay or cancellation?
Yes. European Aviation Law.
Is it also valid for Israelis whose flights have been canceled or delayed?
If the flight destination (or airline base) is a European country then yes.
What does European Aviation Law mean?
The European Aviation Law called EC-261 protects you in case of
Delay or cancel a flight.
And allows you to claim and receive financial compensation in certain cases
of flight delay or cancellation.
Who does the European Aviation Law apply to?
* The law applies to all airlines based in Europe.
* The law applies to all flights arriving at EU airports.
* The law applies to international flights flying or landing in Europe.
In what cases can I claim compensation?
In case of a flight delay, flight cancellation, passenger refusal,
baggage issues (suitcase).
What conditions must be in order to receive compensation for a flight delay?
* If the flight lands or takes off in a country belonging to the European Union
or if the airline base is in the European Union.
* If the passenger leaves the plane at his destination with a delay of 3 hours
The arrival time at the destination is the time when the aircraft doors opened.
* The reason for the delay is in the airline’s controlling ability
and it’s not “unexpected” or independent of them.
The reason includes technical problems and poor schedule design.
What conditions do I need to receive to cancel a flight cancellation?
* If the flight lands or takes off in a country belonging to the European
Union or if the airline base is in the European Union.
* If the passenger has been notified of the flight cancellation less than
14 days prior to the flight date.
* The reason for cancellation is the airline’s controlling ability
And it’s not “unexpected” or independent of them.
The reason includes technical problems and poor schedule.
How much money do I receive as compensation in case of flight delay/cancellation?
The amount of compensation is determined according to the flight distance.
Flights up to 1500 km – 250 euros.
Flights between 1500 km and 3500 km – 400 euros.
Flights over 3500 km – 600 euros.
What is the easiest way to claim and receive compensation?
All you have to do is contact one of the recognized companies that handle
in such cases,
Give them the power of attorney and case details
And they will handle your claim from start to receiving your money.
Do you deserve money on flight delays or cancellations?
You can also take care of it yourself with the airline Or contact a professional or
company that specializes in the field.
Please note: Most people who handle your complaint will charge you 30%
from what you deserve.
Whenever you feel that your rights have been violated,
Even if you did not meet all the conditions listed above
We recommend contacting a dedicated expert or website to review your r
ights and to investigate your specific case.
Remember, time is money.
Your time too!
אהבת? שתפ/י את החברים!